10-Day
Right to Return
We
stand behind the performance of every product we sell.
If ever a product doesn't meet your expectations,
we will gladly replace it, or refund your money.
No
longer than 10 days after you receive a product, you
can return for replacement, or refund. Full refund
will be issued only when the return items are still
unpacked and you receive the wrong item or are missing
an item from your order; we do not accept returns
on opened and used items. Shipping cost cannot
be refunded!
Defective
Items
We
apologize in advance on behalf of the manufacturer
for any defective items you may receive. Please understand
that defects do occur occasionally, and manufacturers
insist on handling defects directly to insure quality
improvements. We know how frustrating this can be,
and we want to help you quickly receive a working
product.
Defective
item is an item that arrives undamaged in shipping,
but unable to function properly. If you receive a
defective item simply call the manufacturer for help.
If you are unable to locate the manufacturer contact
information you may send email to info
@ ASEANExport.com and we will help
you out. Please note that you must return all packaging,
manuals, and items included in the original product
box to the manufacturer, along with your packing slip
and a details explanation of the defect.