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»Need help? Call 1-402-403-0824 or email customer care for friendly, dedicated customer service.
»Need to send your information via a secure line? Fax 1-480-247-4075 or mail to our address !
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| ASEAN Export Promise of Trust For Our Customers |
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Thank you for considering ASEAN Export as a distribution partner.
Becoming ASEAN Export business partner is an important decision for your business. Use this site to learn about what ASEAN Export can do for you. Then contact one of our Business Professionals who is available for you via email and phone call. |
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ASEAN Export is a dynamic online marketplace that connects consumers like you with pre-screened, certified manufacturers supplying a wide range of
respected items. Our mission is quite simply to become your trusted online source for great products at deal prices.
We understand that your trust is something we have to earn - every day, through countless customer interactions, over and over again. And we take this responsibility very seriously.
This is our Promise of Trust to all our ASEAN Export customers:
1. To protect you from fraudulent sellers with a Fraud Free Guarantee
You can trust the products you buy are real and accurately depicted. If you experience an instance of what you believe to be fraudulent conduct on ASEAN Export,
please bring it to our attention immediately. We will then investigate the matter promptly, and if we determine that there is an issue, we will do everything in
our power to make things right for you.
2. To protect your personal and credit card information with the high level of data privacy and security
ASEAN Export employs state-of-the-art data encryption and a sophisticated technical platform to ensure safe and secure transactions on our site. Rest assured that your personal
and private information remains secure and private when placing orders at ASEAN Export. We will never pass this information to any unauthorized third parties not doing business
directly with uBid.
3. To maintain upfront and clear pricing terms
We won't hit you for hidden surcharges, or bury shipping charges in reams of legal copy.
4. To ensure the items you purchase get delivered to you in good condition using reasonable accepted delivery methods at fair prices
We will try to provide you with several options for shipping, including standard ground, 2nd day air, next day air, etc. We will always default to the lowest priced shipping
method but allow you to choose the method you prefer with pricing clearly stated.
5. To sell quality products that you want and need
We will not knowingly allow the use of our platform to sell illegal, stolen or misrepresented merchandise, knock-off merchandise, pornographic material, multi-level marketing products
or any other items of questionable nature.
6. We will try to make things right, if you're not satisfied
We maintain our own dedicated Customer Care center. Our Customer Care center supports Customer needs for all sales.
7. To treat you, our customer, with respect and honesty in all our interactions with you
We will not send you unsolicited email messages, subject you to relentless commercial pop-up or pop-under messages on our website, sell your name & address or email address
to third parties. We will always be courteous, polite, helpful, honest and fair.
ASEAN Export Promise of Trust For Our Paticipated Manufacturers
ASEAN Export is a dynamic marketplace that connects many manufacturers with interested buyers. Our mission is quite simply to become your trusted online source to move your product,
whether it be your new, excess, discontinued or reconditioned inventory.
Building and maintaining a trusted marketplace is a responsibility we take very seriously. This is our Promise of Trust to all our manufacturers:
1. To help you grow business globally
We created strong online marketing program that help you grow your exporting business globally. Unlike other companies, we will get involved in your processed to help
you create the right item at the right time.
2. To provide much greater efficiencies in time to market and cost with our supply chain services.
Increased speed to market, shortening the supply chain can give you a market advantage with our warehouse location both in USA and Thailand. (We expect to establish
the next warehouses in United Kingdoms and Australia by 2010.)
3. To help you develop your products that meet specification of international standards.
To generate valuation of your items, they have to be certifited with reputatable organization and/or associated with well-known stores. We are here to help
you add more value of your items and help you boost your sales.
4. To Outsource of contract assembly services, and warranty services
With the relationship with many certified repair centers globally, we minimize your time and effort on post-sales services and put more concentration on your
production line.
5. Enchancing your customer services.
Leveraging your post-sales services with our customer service team. |
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